Accessibility Information

Circa’s Accessibility Programme

Circa’s accessibility programme is made possible with funding from Wellington City Council. We have developed our accessibility programme in conjunction with Arts Access Aotearoa. We have an Accessibility Manager who works with incoming shows to schedule Accessible Performances and ensure we provide the best access we can for all our guests.

Is there accessible seating in the theatres? Where can I sit if I use a wheelchair?

Circa One
We can reserve the front row or any other seats on request, for anyone with special seating requirements. For wheelchair users the seats in the front row can be removed. If you would like the seats to be reconfigured please contact the Circa Box Office at least 48 hours in advance of the attendance date.

Circa Two
The front row of seats provides the most accessible seating, as it is a flat surface from the foyer to these seats, with no inclines or stairs.

If you have any questions about seating, please contact the Box Office on 04 801 7992 or email [email protected].

How do you book Accessible Tickets?

To book any accessibility shows, please call our friendly box office on 04 801 7992 or email [email protected]. We are able to arrange seating requirements that suit you needs.

What is the price for an accessible show?

Circa offers a special discounted ticket price of $25 per person for blind or low vision patrons, deaf or hard of hearing patrons, and $25 for a companion. Service dogs are also allowed, identification must be provided. To book, please call our friendly box office on 04 801 7992 or email [email protected].

Are there accessible toilets?

There is an accessible, unisex toilet on the ground floor at Circa. When you enter through the red Circa doors facing Te Papa, the bathroom is located directly to the left, through the nook.

Can I have access to a script of the play before a performance?

We can send you a copy of any show script before hand. To request a copy of the script, please contact the Box Office at 04 801 7992 or [email protected] at least a week before the show.

Do you have a hearing loop or infra-red system?

Unfortunately, Circa does not have either of these systems. We do provide an environment for shows to run Audio Described performances. Please let us know if have a preference of where you would like to sit for optimal hearing.

Does anyone speak New Zealand Sign language?

Some of our staff speak sign language and most have had some basic training.

Is there a lift?

There is no requirement for a lift for patrons attending a show at Circa. All show seating and patrons areas can be accessed from ground level with no steps. A lift for staff and performers to access the second floor has been factored into the building plans for future development.

Can I borrow a wheelchair?

We can provide a wheelchair for your performance but please notify us with plenty of time for us to organise.

Is there Accessible parking?

There are five Accessible Parks at the Te Papa carpark: two are on the left as you enter the car park not under cover and three are on the left as you continue into the covered area. These cannot be reserved but are available day and night.

Click here to download the Te Papa accessible parking map.

To get to Circa from the Te Papa carpark head towards the front entrance of Te Papa and then cross the large uncovered paved area to the Circa red front door entrance, approximately 82 steps away.

The cost to park there in the daytime, between 8am – 5pm, is $4 for up to 4 hours, and $6 for every hour after, up to a maximum of $40 per day. Evening and overnight prices between the hours of 5pm – 8am, are just $2 per hour (up to $8 when exiting before 2am) up to a maximum of $24 per night. You can pay with cash, EFTPOS, or credit card (Amex, Mastercard, or Visa).

Click here for more information on how to find us and parking.

What type of access performances does Circa provide?

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